Customer quality excellence expert for key global accounts – Cotia/SP

SP | São Paulo
Efetivo (CLT)
Biólogo
Engenheiro de Alimentos
Engenheiro de Produção
Engenheiro Químico
Químico
Tecnólogo em Alimentos

Your key responsibilities

• Implement and monitor a robust global quality performance governance for the KGAs;
• Perform data analysis to identify trends, priorities, challenges and opportunities that impact performance;
• Provide support in defining medium to long-term corrective and preventative actions to continuously upskill the Quality & Food Safety System and reinforce its strength;
• Coordinate the key quality activities related to KGAs and standardize practices across the regions and sites;
• Support crisis and incident management involving KGAs on quality related issues;
• Communication, negotiation and engagement with key stakeholders to influence and gain alignment on the short and long-term operational improvement projects and priorities;
• Prepare and present KGA reports on global and regional quality performance, quality metrics, and improvement initiatives to senior management;
• Strongly support the KGAs Quality SPOCs (Single Point of Contacts) on quality matters.

You bring

• Bachelor’s degree in Food Science/Chemistry/Chemical Engineering/Microbiology or equivalent scientific discipline;
• Strong knowledge in quality assurance implementing and maintaining Quality and Food Safety Systems;
• Extensive background in the food and beverages industry and/or flavor industry;
• Experience in food safety and quality certifications (HACCP, FSSC 22000, GMP standards, etc.) highly preferred;
• Experience in Auditing and training;
• Experience in a multi-cultural, multi-country environment preferred;
• Excellent problem-solving skills and ability to analyze and address data and complex technical issues;
• Green belt or equivalent certification preferred;
• Strong interpersonal, verbal, technological and written communication skills;
• Fluency in English is essential;
• Experience in SAP is preferred.